Frequently Asked Questions
When can I expect my order?
Please expect your order to arrive in 2-6 business days.
What is the shipping policy?
When placing your order, please make sure that the shipping name matches the name on your card. Failure to do so will result in your order being refunded. Signature is required for ALL orders to be retrieved!
Do you sell shorter wigs, bundles, and closures?
We do offer other products upon request only.
What is your return policy?
NO refunds or exchanges on orders!
Privacy Policy
We highly value our customers and their privacy. Our private policy is to respect and protect the privacy of our customers. Your personal information is safe with us. All personal information collected on this site is kept strictly confidential and not sold, reused, rented, disclosed, or loaned. Your personal information is used exclusively for the purpose of fulfilling your order and making your buying experience a success. HAIR MUSE LLC(“shopthehairmuse co” , we”, our” , us” ) respects the privacy rights of its online visitors ( you”, your” , yours” ) and recognize the importance of protecting the information collected about them.